One-time gift thank you

You’re going to make someone very happy and we’re confident they will share their gift with you. You can now print this lovely Exchange Gift Certificate for under the tree now, while the wines will be delivered in March.

Thanks for your refundable deposit to secure an Exchange one-time gift case. This is a one-time offer and separate from WineLover’s Quarterly subscriptions.

You can see your Exchange Account Activity here: https://www.winealign.com/exchange/purchases.

You don’t have to do anything more at this point, we’ll take care of everything for you and your lucky gift recipient. 

However, if you want to know exactly what is going to happen please read on to understand the inner workings of the Exchange and the charges you will see on your credit card.

All credit card charges through the WineAlign Exchange will show up with the WINE- prefix on your credit card statement. For every case that is processed through the WineAlign Exchange there will be three items on your credit card:

    • WINE – Deposit: We need a $100 REFUNDABLE deposit for every case to guarantee your commitment as we are ordering a case of wine on your behalf. The $150 also provides flexibility if you are owed money during the reconciliation phase as we will do a convenient refund on your credit card.

    • WINE – Purchase: This occurs a week or two before the wine is delivered next March. This is your whole-case purchase directly from an agency or winery and is your ‘deposit’ into your community cellar. The price of this case may be more than the price of your mixed-case ‘withdrawal’. Please don’t worry if it is more as everyone pays the same amount for their final case. Any difference in price between your whole-case deposit and your mixed-case withdrawal will be addressed during the reconciliation.

    • WINE – Reconcile & Ship: This occurs when the wine ships out from the community cellar. It consists of a refund of your original $100 deposit, a squaring up of any difference in cost between the mixed-case of wine you gifted and the whole-case you purchased and deposited, our $25 curation/storage/handling fee plus the delivery costs. This will show up as a small charge or refund on your credit card. If your refund is in excess of your original $100 deposit it will be sent as an Interac e-Transfer.

Sample Customer Statement (click on image to enlarge):

Sample Customer Statement

 

If you any questions about your order please contact [email protected] or visit our FAQ.

Interested in our WineLover’s Quarterly subscriptions?